About DocSend Data Room
A key feature of the DocSend platform is a powerful link technology that allows users to set security settings, receive notifications about data viewing, analyze the performance of information, and, as a result, effectively manage external and internal operations.
DocSend’s turning point as a company was its acquisition by Dropbox in 2021. This partnership has empowered data room customers and delivered benefits to even more industries.
In addition to cutting-edge solutions for venture capital, technology sales, non-profit, and investment management, a Docsend VDR is also suitable for effective fundraising, smooth board communications, and thriving investor relationships.
Best for
A Docsend data room offers unique solutions for venture capital, investment management, technology and media sales, professional services, and non-profit companies and organizations.
- Venture capitalists can span a vast network, but they may need to narrow LP interests to launch an effective fundraising procedure.
- For investment management, clients receive DocSend analytics to understand stakeholder interests better and competently advise clients on business decisions.
- In technology and media sales, vendors can close a deal faster because they know what others have viewed and can concentrate on those interested.
- Virtual data room users from professional services testify to better media relations, a solid media strategy, and greater transparency through DocSend insights.
- A special value for non-profit organizations is the reasonable allocation of time with particular emphasis on interested donors. This is possible thanks to page-by-page analytics for each document.
DocSend pros and cons
Based on user feedback, a DocSend virtual data room offers the following advantages and disadvantages.
Pros
- Ease of use for document management
- In-depth activity information
- Fast pace of implementing innovative technology
- Great customer service
- Mobile-friendliness
Cons
- E-signature feature needs improvement
- Loss of insights on version once it is deleted
- More expensive pricing compared to competitor’s products
- A bit tricky option of adding additional users
DocSend pricing and subscription plans
The provider offers four Docsend pricing plans with savings of up to 40% discount if billed annually. Each package includes such core data room features as granular link-level access control, drag-n-drop upload, full-text search, document revocation, and support of all basic file types.
| Personal | Standard | Advanced | Enterprise | |
| Best for | individuals | business teams | robust security and integrations | large teams |
| Price (per user/per month) | monthly: $15 annually: $10 | monthly: $65 annually: $45 | monthly: $250 annually: $150 | Contact the provider for pricing details. |
| Storage | data sharing and storage – 10 GB/usercapacity of data upload – 2 GB | data sharing and storage – 50 GB/usercapacity of data upload – 2 GB | data sharing and storage – 50 GB/usercapacity of data upload – 2 GB | data sharing and storage – 50 GB/usercapacity of data upload – 2 GB |
| Support | N/A | live chat priority email phone | live chat priority email phone | live chat priority email phone dedicated account management |
Subscribers can request a demo and a free 14-day trial to ensure that the software is a good fit.
Deployment and support
The DocSend cloud solution is a web application compatible with most browsers, including Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge. It is important to note that some features may not work optimally on other browsers. Also, for a better user experience, the provider recommends using the latest available browser versions. DocSend is available on iOS and Android, but there are no mobile apps.
The DocSend team provides support via live chat, email, phone, and dedicated account managers seven days a week. In addition, the official website has a large amount of information on getting started and using the product, integrations, settings, billing, FAQ, and Troubleshooting.
Security measures
To convince users of the service’s trustworthiness, DocSend complies with SOC 2 rules and GDPR standards. More specifically, the company has implemented a code of conduct, information security policy, staff background checks, disaster recovery and incident response plans, penetration-testing programs, and endpoint encryption for all devices.
Unlike some other providers, DocSend employees do not have access to user data except when needed for account maintenance or for resolving a reported technical issue. However, the DocSend team generally does not need to review customer data for routine maintenance or troubleshooting.
To ensure data security, users can easily limit access to specific email addresses or domains, verify a user’s identity with email authentication, apply a watermark across every page, and protect content with a mandatory NDA that viewers can access with one click. In addition, powerful tracking lets administrators know who views data, when, and for how long.
